Frequently Asked Questions

Browse products, select items you're interested in, and click "Request Quote" to contact the supplier directly. You can negotiate terms, quantities, and pricing through our messaging system.

MOQ stands for Minimum Order Quantity. It's the smallest amount of product a supplier is willing to sell in a single order. This helps suppliers manage production costs efficiently.

Payment terms are negotiated directly with suppliers. Common options include bank transfers, letters of credit, and escrow services. We recommend using our secure payment options for buyer protection.

Our buyer protection program covers quality disputes. Document any issues with photos and contact our support team within 7 days of receiving your order.

Register on our platform, submit your business documents, and our team will review your application. Verification typically takes 3-5 business days.

We offer flexible pricing plans based on your business needs. Contact our sales team for detailed pricing information tailored to your requirements.

Access the Seller Center after registration. You can add products individually or bulk upload via CSV. Include high-quality images and detailed descriptions for best results.

Shipping arrangements are made between buyer and seller. We offer logistics partners who can help with international shipping, customs, and documentation.

Import duties and taxes are typically the buyer's responsibility. Suppliers can help provide necessary documentation. Check with your local customs office for specific requirements.